Frequently Asked Questions

Are your stones real diamonds?
We use premium moissanite gemstones that pass most handheld diamond testers due to their similar thermal conductivity. They deliver the same brilliance and durability as natural diamonds while being ethically created and conflict-free.

Do I receive a certificate?
Yes. Every VEDA Diamonds piece comes with an official authenticity certificate confirming the quality, grade, and ethical origin of your moissanite stone. Keep this certificate for your records or insurance purposes.

Do you ship internationally?
Yes, we ship worldwide with insured delivery and full tracking. Shipping times depend on your location and are listed on our Shipping & Delivery page.

Can I return or exchange my order?
Yes, you can return or exchange your item within 14 days of receiving it as long as it remains unworn and in original packaging. Visit our Returns & Exchanges page for full details.

How do I care for my jewelry?
Clean your jewelry gently with a soft, lint-free cloth. Avoid harsh chemicals, perfumes, or prolonged water exposure to preserve the polish and shine.

Do you offer repairs?
Yes. Each piece includes a 2-year warranty and can be repaired or professionally polished if needed. Simply contact our concierge team to arrange it.